Last updated: 21 September 2026
These terms govern your use of yazanus.com and any order you place with [[LEGAL_ENTITY]] (“Yazan”, “we”, “us”). By placing an order you accept them. Please read the section on natural stone — it is the one that matters most for what we sell.
Who we are
[[LEGAL_ENTITY]], registered at [[REGISTERED_ADDRESS]], United States. You can reach us at [[SUPPORT_EMAIL]].
Natural stone: what you are buying
Every ring we sell is set with natural Yemeni agate and made by hand in sterling silver. Natural stone is never uniform. Colour, banding, inclusions, translucency and grain differ from one stone to the next, and they differ from the photographs, which are taken under studio lighting.
- Where a listing shows the exact piece you will receive, we say so on the product page.
- Where a listing is representative, the stone you receive will be of the same type and quality but will not be identical to the photograph.
- Natural inclusions and variations in the stone are characteristics, not defects, and are not by themselves grounds for a return on the basis of a fault. You may still return the item under our ordinary returns policy.
- Silver weights and ring dimensions are given to a tolerance of [[DIMENSION_TOLERANCE]].
Authenticity and certificates
Pieces that carry a serial number can be checked on our verification page. A verification result confirms that the serial was issued by us for that piece. It is a statement about the piece, not about who owns it: we do not operate an ownership register and we do not record transfers of ownership. Any certificate we supply describes the materials as assessed by [[ASSESSOR]] and is not an appraisal of market value.
Prices, currency and taxes
- All prices are shown in USD and are the prices in force at the moment you place your order.
- [[TAX_STATEMENT]]
- Import duties and taxes in the destination country are yours to pay, are not included in our prices, and are charged by your local customs authority, not by us. If you refuse a parcel because of duties, the return-shipping and any carrier charges are deducted from your refund.
- We try to keep prices and stock accurate, but if a price is obviously wrong we may cancel the affected order and refund you in full rather than fulfil it. We will tell you before doing so.
Orders
Our listings are an invitation to buy, not an offer. Your order is an offer to us, and a contract is formed only when we send you an email confirming dispatch. Until then we may decline an order — for example if the item is out of stock, if we cannot verify your payment or address, or if we suspect fraud — and we will refund anything you have paid.
An order confirmation email is an acknowledgement that we received your order. It is not acceptance.
Payment
We accept [[ACCEPTED_PAYMENT_METHODS]]. Payment is taken in full when you place the order. Card payments are processed by [[PAYMENT_PROCESSOR]]; we never see your full card number. If a payment is reversed or charged back after we have dispatched, you remain liable for the amount owed.
Store credit, points and rewards
Where we offer points, store credit or referral rewards:
- They have no cash value, cannot be exchanged for money and cannot be transferred between accounts.
- They are tied to the account that earned them and are lost if that account is closed.
- Credit applied to an order that is later refunded is returned to your balance, not paid out in cash.
- Points may expire after [[POINTS_EXPIRY]].
- We may cancel points, credit or an account where rewards have been obtained by abuse — for example duplicate accounts, fake social posts, or posts that are deleted after a reward is claimed.
Coupons and offers
Unless an offer says otherwise, one coupon per order, coupons cannot be combined, they have no cash value, and we may withdraw an offer at any time (this does not affect orders already placed). A welcome code is for a first order only and may be limited to one use per person.
Delivery
Delivery is covered by our Shipping Policy, which forms part of these terms. Risk in the goods passes to you on delivery.
Returns
Returns are covered by our Refunds & Returns Policy, which forms part of these terms and does not affect your statutory rights.
Your account
Keep your password to yourself; you are responsible for what happens under your account. Tell us at once if you think someone else has access. We may suspend an account that is being used for fraud, abuse or to break these terms.
Reviews and anything else you post
What you post must be your own, lawful, and not offensive or misleading. By posting a review, photograph or social post to claim a reward, you grant us a non-exclusive, worldwide, royalty-free licence to display and reuse it in connection with the store, with attribution to your public handle. You can ask us to stop using it at any time. We may remove anything that breaks these rules, and doing so may cancel a reward that was claimed for it.
Our content
The text, photographs, designs and code on this site belong to us or to our licensors. You may not copy or reuse them commercially without our written permission.
Liability
Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability for any order is limited to what you paid for it, and we are not liable for indirect or consequential loss.
Events outside our control
We are not liable for delay or failure caused by something beyond our reasonable control — including carrier disruption, customs delays, natural events or restrictions on the export of stone. We will tell you and, if the delay is long, let you cancel for a full refund.
Governing law
These terms are governed by the law of the State of New York, and the courts of the State of New York have jurisdiction. If you are a consumer, this does not remove the protection of the mandatory laws of the country where you live.
Changes
We may update these terms. The version that applies to your order is the one published when you placed it.
